FAQs

There is definitely a lot to know about how to make the most of your first NATA conference. There will be several ways for you to learn more about the event before getting on a plane.

Be sure to start with reviewing the FAQ's listed below.

All first-time attendees are assigned a Conference Buddy. Your buddy will contact you to check in before the event, accompany you to the first-timer's reception, answer questions you may have, and introduce you to other NATA members. Don't be afraid to reach out to your buddy once you are matched, and don't be afraid to let staff know if your buddy is not a good match for you so we can find you another buddy that it is a better fit.

Before your buddy is assigned, you'll also be invited to attend a virtual informational session about the conference, where all your questions will be answered. We hope to see you there!

Dress code for this conference is business casual. Think denim slacks not rocker jeans. Polos, Knits, button-up shirts, khakis and day dresses and skirts. We will be walking to evening offsite activities so cold weather gear and comfortable shoes are encouraged.

This year, we'll be holding a "Festive Hanukkah Attire" Contest on Monday during the Plenary! Don your favorite Hanukkah sweater, jacket, t-shirt, headband, etc. One or two lucky winners will win a prize from our ruach committee! 

For the Closing Banquet, you'll want to go more for a dressier casual look. No need for a tie or heels unless you're so inclined. 

Scholarships for conference registration fees and hotel costs are available for NATA members attending for the 1st time or within the first 3 years of membership. 

To apply, complete and submit the Scholarship Request form before registering for the conference. The Scholarship Application is now closed. We had an overwhelming number of requests this year and have exceeded our budget, awarding approximately $39,000 in scholarship funds.

The scholarship committee will review all applications on a rolling basis as they are received. Applications will be accepted and reviewed until October 8th or until all scholarship funds are awarded, whichever comes first. If awarded, follow up instructions will be provided for registering for the event and reserving a room.

You are welcome to bring partners, friends, or other guests along to enjoy all that Charlotte has to offer! 

Only paid conference registrants may attend the conference educational programming and meals during the day.

Guests may attend off-site events by purchasing a ticket for each event at least 2 weeks prior to the start of the conference but may not partake in lunches or breakfasts provided for conference attendees.

The event begins on Saturday afternoon with a first-timer's reception and opening banquet and wraps up on Tuesday evening with a closing banquet. You'll want to arrive in Charlotte on Saturday morning or afternoon and plan to depart any time on Wednesday.

First-Timers may have specific events tailored to them. Stay tuned for more details!

A preliminary schedule of events will be published when registration opens in June 2023. The Program page will be updated on a regular basis to provide the most up to date information as the conference planning team continues to confirm presenters and finalize the event details.

We understand that life happens, and plans change. Our goal is to be as flexible as possible while still considering the financial obligations NATA makes based on registrations received. To that end, we offer the following guidelines for cancellations and refunds.

Payment

All conference fees must be paid upon registration for the event unless a scholarship is requested.

• Any registration that remains unpaid 7 calendar days prior to the scheduled event will be cancelled.
• Participants who show up to an event for which their registration was cancelled for nonpayment, may pay for the event and participate only if there is still room available. 
• No discounts will apply to registrations made, but not paid, by the early registration discount deadline. 

If you are unable to attend an event you have registered and paid for in advance, there are a few options:

Substitutions

• Registration may be transferred to another person within the same organization for a $25 change fee.
• Written request (via email to nataoffice@natanet.org) for transfer of registration must be made at least 7 business days or more prior to the event.

Refunds

NATA is required to guarantee numbers for each meal and activity approximately 7-10 days prior to the start of the event. Once guarantees are made, no refunds are offered.

• Cancellations received on or before 10 calendar days prior to the first day of the conference, will be refunded in full minus a $50.00 cancellation fee.
• No refund will be issued for cancellations received less than 10 calendar days before the first day of the conference unless in accordance with the Emergency Policy below.
• All cancellation requests must be sent in writing via e-mail to nataoffice@natanet.org. You may also log into MemberHub to cancel your event registration.

Cancellation by NATA

NATA is not responsible for last minute problems beyond our control such as weather or road conditions. No refunds will be given in these situations.

Emergency Illness or Death of Registrant or Immediate Family Member

Refunds may be granted if an attendee is unable to attend the conference due to a family death, illness, or other extraordinary circumstance. In such a circumstance, NATA must be contacted by phone or e-mail. If initial notification is by phone, it must be followed up in writing. Emergency refunds will still be subject to a $100 processing fee.

• Emergency refund requests must be submitted within 1 week (7 calendar days) of the end of the conference. 
• Emergency refund requests received more than 1 week after the end of the conference will not be considered.
• Special requests for a refund must be approved by the Executive Director.

Please contact NATA at 800-966-6282 or nataoffice@natanet.org with any questions about these refund and cancellation policies.

The conference planning committee and NATA leadership will make decisions on implementation of current CDC recommendations to protect the health and safety of all attendees.

To that end, mask-wearing will be encouraged but not required during our indoor activities.

We will continue to monitor Covid-19 as the conference approaches and keep all attendees and sponsors informed of any adjustments, protocols or changes.

Once you have registered to attend NATA's Annual Conference, you will receive a confirmation email with a link to use to book your hotel room in NATA's discounted room block.

Please see the Travel & Hotel page for information about the Omni.

To get to Charlotte, most travelers fly into Charlotte Douglas International Airport.

There is no hotel shuttle available, so you'll need to arrange to get from the airport to the hotel, which is about a 18-minute drive. The easiest options are Uber or Lyft.

In the fall, all Conference Attendees will receive an invitation to join our Conference App "Whova". NATA Members will have the ability to join a conversation channel where they can express an interest in sharing rides. 

Plan to arrive by early afternoon on Saturday, Decebmber 2nd and depart on Wednesday, December 6th to experience the full schedule of conference events and activities.

All meals are included with conference registration except for Monday's NATA Night Out dinner. This year we will be trying something new for some of our meals...stay tuned for more information.

Meals will be kosher-style with vegetarian/vegan options available. You will be able to indicate any food allergies or other restrictions upon registration. We will do our very best to accommodate special diets.